Effective Date: February 20, 2026

At AdHole Project, we believe privacy is a fundamental right. Unlike traditional ISPs or “free” DNS providers, we don’t profit from your browsing habits. Our business model is simple: you pay for a service, and we protect your data. We are Artemidus, business for computer services, located in Croatia.

1. Data We Never Collect

To be as clear as possible: We do not collect, store, or sell:

• Your IP address (beyond the initial connection handshake).
• The specific websites you visit (DNS queries).
• Your physical location.
• Information about the apps you use on your devices.

2. Information We Do Collect

We only collect the bare minimum required to run the service and manage your subscription:

• Account Information: Your email address and billing details (processed securely via Stripe).
• Aggregate Statistics: Total number of queries blocked across our entire network (e.g., “We blocked 1 million trackers today”). This data is anonymized and cannot be traced back to any individual user.
• Optional Troubleshooting Logs: If you contact support, we may ask for your permission to view temporary logs to identify why a specific site isn’t loading. These are deleted immediately after the ticket is closed.

3. How DNS Queries are Handled

When your device asks our server for the location of google.com, the following happens:

1. The Request: Your query arrives at our server.
2. The Filter: Our engine checks the domain against our blocklists.
3. The Result: If it’s an ad or tracker, we return a “null” IP. If it’s safe, we provide the correct IP.

4. Security Measures

We use industry-leading protocols to ensure your ISP or hackers can’t “sniff” your DNS traffic:

• Wireguard: Provides a dedicated encrypted tunnel for your DNS requests.

5. Third-Party Disclosure

We do not share your data with third parties unless required by a valid, narrow legal order from a court of competent jurisdiction. Because we do not store browsing logs, we generally have no data to provide regarding your internet activity even if requested.

6. Your Rights (GDPR/CCPA/EU AI Act)

Regardless of where you live, you have the right to:

• Access the personal data we hold about you (essentially just your email and billing history).
• Request the deletion of your account.
• Opt-out of any non-essential communications.

7. Data retention policy

Any data you provide us will be deleted immediately and fully on your request.

• Inactive account will be retained for 1 year.
• Pending orders will be retained for 1 day.

Contact Our Privacy Officer

If you have concerns about how your bits and bytes are handled, email us at [email protected].

WordPress Privacy Policy

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

• Order information like what was purchased, when it was purchased and where it should be sent, and
• Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

Nothing.

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.